Island Park Dental in Ottawa offers direct billing for dental services, saving you time by handling insurance claims electronically. With minimized out-of-pocket expenses, we make dental care more accessible and hassle-free.
Find quick answers to common questions about our dental billing plans, procedures, and patient care in our FAQ section.
On the day of your appointment, we electronically submit your claim to your primary insurance. You are responsible for paying any portion not covered by your insurance on the same day, provided we have the details of your coverage.
To facilitate this process, a valid credit card must be kept on file. It is essential to inform us of any updates to your card information. Failure to do so may result in a $40.00 administrative fee for declined transactions and could impact your eligibility for future direct billing services.
Rest assured, your credit card information is stored securely, with strict adherence to PCI compliance standards, ensuring your financial data's safety and privacy.
To manage our schedule efficiently and respect the needs of all our patients, we require a two business days' notice for any appointment changes orcancellations. This policy helps us extend care to other patients who might be waiting for an available slot.
In the event of a cancellation with less than 48 hours' notice or a missed
appointment, a fee will be charged. This fee supports the clinic in maintaining the highest level of service and availability to our patient community.
Accepting cash, debit, e-transfer, Visa, MasterCard, Google and Apple pay to accommodate your preferred method of payment.
Utilizes EDI to process dental claims electronically for faster insurance reimbursements, potentially on the same day.
Designed to make your visit hassle-free, focusing on convenience and efficiency in handling payments and insurance claims.
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